TupperGal
03-29-2005, 11:27 AM
http://order.tupperware.com/ccm-pdf/partscatalog.pdf
this is a link to the parts replacement catalog online
you can also order a hard copy sales aid item
To Look up an item for replacement
You will need to have the 4 digit code off the tupperware item that is damaged
and look it up.
If there is an item number beside the 4 digit code this item can be ordered in
web order entry as a WARRANTY category item you will need to use the other 4 digit ITEM NUMBER
to replace it.
These Damaged items do not have to be sent in.
they can just be maked with a Black Magic Marker with a Big D and tossed away.
If there is an OBS beside the product mold number then that item is obsolete and is no longer available therefore,
your customer will then get credit towards an order of the amount shown beside that item.
this has to be put into web order entry using the mold number and as an OBSOLETE category item.
To Place the order go to
www.my.tupperware.com
if you need assistance with warranty items you can call customer service
1-888-921-7395
Warranty Information
Product Warranties: In addition to our satisfaction guarantee, all Tupperware. products carry either a Full Lifetime Warranty or a Quality Guarantee, which is our way of saying that we stand behind every product we sell. For over 50 years, our Full Lifetime Warranty has provided our customers with the knowledge that Tupperware. brand products are the finest products available. Our Quality Guarantee provides our customers with the additional assurance that any product sold by Tupperware will meet standards for quality and superiority.
Full Lifetime Warranty: Tupperware. products are guaranteed by Tupperware against chipping, cracking, breaking or peeling under normal non-commercial use for the lifetime of the product. Please call Customer Care toll-free at 1(800) 366-3800 for free replacement. If, due to unavailability, actual product replacement cannot be made, comparable product replacement will be made, or credit toward future purchases of Tupperware. products will be given. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Warranty replacement items or parts will be subject to shipping and handling charges.
Quality Guarantee: Products designated with the symbol are guaranteed to be free of manufacturing defects. If you receive a product you believe to be defective, contact Customer Care at 1(800) 366-3800 within 1 year for a free replacement. If, due to unavailability, actual product replacement cannot be made, we will credit the full purchase price amount toward future purchases of Tupperware. brand products, or refund the full purchase price, whichever you prefer.
this is a link to the parts replacement catalog online
you can also order a hard copy sales aid item
To Look up an item for replacement
You will need to have the 4 digit code off the tupperware item that is damaged
and look it up.
If there is an item number beside the 4 digit code this item can be ordered in
web order entry as a WARRANTY category item you will need to use the other 4 digit ITEM NUMBER
to replace it.
These Damaged items do not have to be sent in.
they can just be maked with a Black Magic Marker with a Big D and tossed away.
If there is an OBS beside the product mold number then that item is obsolete and is no longer available therefore,
your customer will then get credit towards an order of the amount shown beside that item.
this has to be put into web order entry using the mold number and as an OBSOLETE category item.
To Place the order go to
www.my.tupperware.com
if you need assistance with warranty items you can call customer service
1-888-921-7395
Warranty Information
Product Warranties: In addition to our satisfaction guarantee, all Tupperware. products carry either a Full Lifetime Warranty or a Quality Guarantee, which is our way of saying that we stand behind every product we sell. For over 50 years, our Full Lifetime Warranty has provided our customers with the knowledge that Tupperware. brand products are the finest products available. Our Quality Guarantee provides our customers with the additional assurance that any product sold by Tupperware will meet standards for quality and superiority.
Full Lifetime Warranty: Tupperware. products are guaranteed by Tupperware against chipping, cracking, breaking or peeling under normal non-commercial use for the lifetime of the product. Please call Customer Care toll-free at 1(800) 366-3800 for free replacement. If, due to unavailability, actual product replacement cannot be made, comparable product replacement will be made, or credit toward future purchases of Tupperware. products will be given. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Warranty replacement items or parts will be subject to shipping and handling charges.
Quality Guarantee: Products designated with the symbol are guaranteed to be free of manufacturing defects. If you receive a product you believe to be defective, contact Customer Care at 1(800) 366-3800 within 1 year for a free replacement. If, due to unavailability, actual product replacement cannot be made, we will credit the full purchase price amount toward future purchases of Tupperware. brand products, or refund the full purchase price, whichever you prefer.